Office & Operations Coordinator

Office Administration and Operations:

• Ensure seamless day-to-day coordination of the office logistics and projects, including mail coordination, vendor communications, keeping space ready, and supporting onsite production schedules.
• Maintain and continuously improve both digital and physical filing systems, documentation, and records management practices.
• Provide administrative support to departments, including budget/expense tracking assistance and scheduling coordination.
• Facilitate clear communication and preparation around office schedules/visits, including communicating holiday hours, coordinating SWAG, and ensuring alignment across teams and leadership.

Leadership Support:

• Coordinate scheduling across leaders and teams, including meetings, travel logistics, and internal communications.
• Assist as needed with quarterly Board meetings, in person meetings, and monthly financial reviews.
• Support preparation of internal reports and presentations.

People Operations:

• Coordinate interview scheduling and onboarding for new hires, serving as the primary point of contact to ensure a polished, responsive candidate experience.
• Maintain accurate employee records including personnel files, HR databases, and key compliance documentation, including running reports.
• Assist with internal communications, including planning, drafting company-wide announcements, managing a company wide calendar and other initiatives.
• Provide hands-on support for special projects and company-wide initiatives, including planning and execution support for internal events, team retreats, and offsites.
• Execute employee engagement and culture-building programs, including gifting, recognition moments (birthdays/anniversaries), and employee experience touchpoints.
• Own administrative support of company tools (i.e., Slack).

Brand, Field and Sales Support:

• Manage end-to-end logistics for influencer and PR boxes and sample shipments, including packing, shipping, sales collateral, and follow-up coordination.
• Coordinate tradeshow logistics in support of national and regional representatives.

Qualifications:

• 3+ years of experience in administrative support, office coordination, HR admin or similar support—ideally within a high-growth, fast-paced environment.
• Demonstrated ability to coordinate multiple workstreams and stakeholders, managing shifting priorities with strong follow-through.
• High level of autonomy and ownership; ability to anticipate needs, spot gaps, and communicate to keep stakeholders organized and aligned.
• Exceptional organizational skills and meticulous attention to detail; experience building processes is a plus!
• Excellent written and verbal communication skills, with a high degree of emotional intelligence and discretion when handling sensitive internal and external information.
• Proficiency with Microsoft Office, including PowerPoint and SharePoint.
• Comfortable using collaboration and operational tools such as Slack, Monday.com (or similar project management tools), and HRIS systems.
• Adaptable, resilient, and energized by the pace of a growth-stage business; eager to learn and support the evolving needs of a CPG organization.