Office Administrator / Executive Assistant

Office Administration and Operations:

• Serve as the central operational hub for the office and cross-functional internal teams, ensuring seamless day-to-day coordination and support for the executive team.
• Maintain and continuously improve both digital and physical filing systems, documentation, and records management practices.
• Provide administrative support to departments, including budget/expense tracking assistance and scheduling coordination.
• Facilitate clear communication around holiday schedules, SWAG, and office schedules/visits, ensuring alignment across teams and leadership.
• Support JOYRIDE community initiatives, including event coordination for efforts such as Day of Giving.

Executive Support and Leadership Initiatives:

• Coordinate complex scheduling across leaders and teams, including meetings, travel logistics, and internal communications.
• Manage the corporate calendar and key leadership rhythms, including quarterly Board meetings, onsides, and monthly financial reviews.
• Support preparation of internal reports and presentations for executive and leadership audiences.
• Provide hands-on support for special projects and company-wide initiatives, including planning and execution support for team retreats and offsites.

People Operations:

• Own the onboarding experience by coordinating schedules, processing required paperwork, and facilitating systems/access setup for all new hires.
• Maintain accurate employee records including personnel files, HR databases, and key compliance documentation.
• Interview scheduling and candidate coordination, serving as the primary point of contact to ensure a polished, responsive candidate experience.
• Plan and execute internal events and communications, including drafting company-wide announcements, tracking PTO, and producing basic HR reporting.
• Execute employee engagement and culture-building programs, including gifting, recognition moments (birthdays/anniversaries), and employee experience touchpoints.

Brand, Field and Sales Support:

• Manage sample logistics end-to-end, including shipments, sales collateral, and follow-up coordination.
• Coordinate tradeshow logistics in support of national and regional representatives.
• Coordinate the build, packing, and shipping of influencer and PR boxes, ensuring timelines and brand standards are met.

Qualifications:

• 5+ years of experience in administrative, executive support, operations coordination, or sales support—ideally within a high-growth, fast-paced environment.
• Demonstrated ability to coordinate multiple workstreams and stakeholders, managing shifting priorities with strong follow-through and sound judgment.
• Strong understanding of day-to-day business operations, with the ability to anticipate needs, spot gaps, and keep leaders and teams organized and aligned.
• Exceptional organizational skills and meticulous attention to detail, with a track record of building clear, reliable processes.
• Excellent written and verbal communication skills, with a high degree of emotional intelligence and discretion when handling sensitive internal and external information.
• High level of autonomy and ownership; able to operate independently while keeping key partners informed and on track.
• Proficiency with Microsoft Office, including creating polished, executive-ready documents and presentations and SharePoint.
• Comfort using collaboration and operational tools such as Slack, Monday.com (or similar project management tools), and HRIS systems.
• Adaptable, resilient, and energized by the pace of a growth-stage business; eager to learn and support the evolving needs of a CPG organization.