Sales and Customer Support Coordinator
We are looking for a dynamic, relationship-driven Sales & Customer Support Coordinator to support our sales operations and serve as an ambassador of Double Rainbow and our family of products to our customers.
Apply Now- Double Rainbow Ice Cream
- IC
- In-office
- Sales,Customer Service | Support
- Emeryville, CA
About Double Rainbow Ice Cream
On September 28, 1976, we signed a lease on our first ice cream parlor. Later that day, we saw a double rainbow light up the sky over San Francisco and our name was born. Since then, Double Rainbow has been producing award winning, super premium ice creams and frozen desserts with one thing in mind, to always make the best. We all strive to embody our vision in everything we do: To provide excellent service and great products in a clean and happy environment, all leading to a profitable business. Join us in making every scoop count!
What You Will Do
This is a highly dynamic role that blends sales support, customer relationship management, and field-based brand representation. You’ll play a critical role in ensuring orders are processed accurately while actively supporting and growing customer accounts through outreach, visits, and demos.
Who You Are
You’re a proactive, resourceful doer. You’re someone who will pick up the phone, follow up, and keep things moving. You take pride in making systems run smoothly and genuinely enjoy helping others do their jobs more easily and effectively. Highly organized and detail-oriented, you’re able to juggle multiple priorities while staying responsive and solutions-focused. You’re a strong communicator, comfortable engaging with customers, distributors, and internal teams alike, and you build relationships with ease. You thrive in fast-paced, evolving environments and bring experience in foodservice sales, sales support, or customer operations.
Benefits
- The salary range is $80,000 - 85,000 and final salary will be determined based on experience.
- Health, dental, and vision insurance
- Retirement savings plan with up to 4% company match
- Opportunities for professional development